Edwina 'Eddie' Franklin (Whoopi Goldberg) is a huge fan of the 'Knicks', New York's basketball team. One day Eddie 'phones in to argue with the Knicks manager Wild Bill Burgess (Frank Langella) on a radio show while out driving her taxi - it transpires that Burgess is the passenger in the back of her cab. That night Burgess spots Eddie at the game, and as the team are losing lets her have a shot at coaching them. They win, and Eddie is appointed as full-time coach. She is determined to put the Knicks back in the major league, but must first overcome hostility from the players.